Influence, New and Expanded: The Psychology of Persuasion
Total Quality Management
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions
Designing Brand Identity: A Comprehensive Guide to the World of Brands and Branding
$100M Money Models: How to Make Money (Acquisition.com $100M Series)
A-Z of Customer Service: How to Constantly Win Big with the 21st Century Customer
Videos to Accompany Marketing Management
$100M Offers: How to Make Offers So Good People Feel Stupid Saying No
