Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
7DRM - The 7 Disciplines of Relationship Marketing: The Greatest Marketing Strategy in History and How You Can Harness It to Transform Your Company, Your Culture and You!