Jiffy Lube® pioneered the fast oil change industry by establishing the first drive-through service in 1979. The mission of Jiffy Lube was to provide customers with fast, professional service for their vehicles. For more than thirty years, the brand has helped redefine the vehicle preventive maintenance experience for drivers by upholding the values the company was founded upon: convenience, speed and quality service.

With more than 2,000 service centres in North America, Jiffy Lube® services approximately 24 million customers each year. In Canada, Jiffy Lube Canada is a division of Shell Canada Products and has over 135 service centres, which are owned and operated by independent Canadian business owners. Jiffy Lube® pioneered the fast oil change industry in the United States in 1979 by establishing the first drive-through service bay, providing customers with fast and professional maintenance service for their vehicles. Jiffy Lube® was created to fill a gap left by the departure of full service gas stations and the emergence of the self-serve model. It also accommodated the shift from the do-it-yourself oil change market (DIY) to the installed motor oil market, or do-it-for-me (DIFM).

In addition to its pioneering business model, Jiffy Lube® is also responsible for some of the major advances in automotive preventive maintenance service.

Jiffy Lube® introduced the now-ubiquitous window cling reminder sticker to help drivers keep track of their oil change intervals.

Jiffy Lube® also uses state-of-the-art computing technology to educate customers about vehicle maintenance services and provides services that satisfy vehicle manufacturers' warranty requirements.