Update: Air exchangers sold under various brand names recalled due to a fire hazard

Brand(s)

Venmar, Venmar AVS, Venmar, Klima, Flair, Guardian by Broan, NuTone, Conformax, IVL Carrier, Bryant, Day & Night, Payne, Heil, Rheem, Rudd, Protech, Weatherking, Sears, York, vänEE, Husch, Maytag, Frigidaire, Tappan, Westinghouse, Partners Choice

Last updated

2024-11-14

Affected products

This recall involves air exchangers with and without a heat recovery device sold under different brand names that are used to circulate air inside and outside the home. The metal air exchangers are blue or black.

Air exchangers included in this recall were manufactured from January 2002 to July 2009, and their brand name and model number are featured on the unit's nameplate or on its side.

The following products are affected:
Brand name	Model number The "X" may represent a letter or a number.
Venmar, Venmar AVS, Venmar Klima, Flair, Guardian by Broan, NuTone, Conformax, IVL	30XXX, 4XXXX, C32042, AE 60, CH 30110, EA-109, EA-20XXX, PRO XXX, ER-40XXX, ERVX00HC, HRVX00H, IVL XXX, NUTR 130, VA-80, VA-30000, RC-120, VE-25, 160XXX, 300, 350, 400
Carrier, Bryant	VA3AAXXXX, VB5AAXXXX, VC5AAXXXX, VL3AAA0XX,
Day & Night, Payne	HRVBBLHAXXXX, HRVBBLHUXXXX, HRVBBLVUXXXX, HRVBBSVUXXXX, HRVCCLHAXXXX, HRVCCLHUXXXX, HRVCCLVUXXXX, HRVCCSVUXXXX, ERVBBLHAXXXX, ERVBBLHUXXXX, ERVCCLHAXXXX, ERVCCLHUXXXX
Heil	HRV XX5 XRC
Rheem, Rudd, Protech, Weatherking	84-XRVX00
Sears	OPTIMUM
York	5263554X000
vänEE, Husch	160XXXX, 43XXX, 45XXX, 48405
Maytag, Frigidaire, Tappan, Westinghouse, Partners Choice	91871X

Issue

A safety device on the equipment designed to shut off the power supply in the event of overheating may not work, thus posing a fire hazard.

Update: As of October 11, 2024, the company has received over 32 reports related to these air exchangers in Canada, and no reports of injuries.

What you should do

Consumers who own a unit covered by the Safety Upgrade Program should immediately turn off the air exchanger and contact Venmar Ventilation Inc. as soon as possible.

For more information, consumers can contact Venmar Ventilation Inc by telephone at at 1-866-441-4645, visit Venmar's website or write to the following address: SUP-2006 Program, 550 Lemire Boulevard, Drummondville, Quebec, Canada, J2C 7W9.

Venmar will either send consumers a current-limiting adapter device free of charge or, for certain air exchanger models, arrange to send a technician to upgrade the equipment in question, at no cost. The current limiter does not extend the useful life of the product and will not prevent a product from breaking down. This is a second level of protection to ensure that an overheated motor does not cause a fire. When an air exchanger reaches the end of its useful life, it is normal that its motor overheats, makes noise and emits smoke. The function of the integrated safety device and the current limiter is to shut off the power supply before any overheating causes a fire.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.