Ren's Pets Depot was established in 1975 in Oakville, Ontario and over 35 years we have grown to become Canada's largest independent retailer of pet products and supplies. Ren's Pets Depot is family owned and operated and has three retail stores; Oakville, Kitchener, Guelph & Waterdown, as well online shopping at renspets.com. We operate in traditional retail as well as wholesale, supplying many of Canada's groomers, breeders, kennels and other pet-based businesses.
Ren's Pets Depot business is based on four guiding principles;
*Provide unbeatable customer service*
This is apparent throughout the entire organization and especially evident in our customer service team and retail staff. We strive to put the customers needs first, providing the very best advice, having the knowledge to answer questions and guiding customers as to the best products for their animal companion.
*Have the largest selection*
Ren's carries over 20,000 products and we're always investigating new things in a continual effort to bring our customers the greatest selection.
*Have the best prices*
Our purchasing teams scour the planet to provide our customers with unbeatable prices on the products pets love. If a customer happens to find it cheaper from a Canadian competitor, we'll price match it by 5%, no questions asked.
*Be pet friendly*
Naturally, all of our retail stores are pet friendly. Many of the employees at Ren's are pet owners so it's not uncommon to walk into the lunch room and see Animal Planet on the TV or hear us swapping stories of the crazy or cute thing our four-legged companion did over the weekend.